Privacy & Cookie Policy

1. Who we are

The data controller for personal information collected through this website is Metis Praxis AI Limited, a company incorporated in Kenya. If you have any questions about this policy or about how we handle your personal information, please contact us at info@metis-praxis.com.

2. Information we collect

Contact-form information. When you submit the contact form on our website, we collect your name, email address, organisation name (optional), and the message you send us. We use this information solely to respond to your enquiry.

Analytics information. If you accept analytics cookies, Google Analytics collects technical information about your visit, including the pages you view, the time you spend on each page, the country from which you are visiting, the type of device and browser you are using, and how you navigated to our site. Google Analytics does not collect your name, email address or any other directly identifying information through our implementation.

Automatically collected technical data. Our web server may record standard technical information such as your IP address, browser type and the date and time of your request. This information is used for security and operational purposes and is not linked to your identity.

3. How we use your information

Contact enquiries. We use the information you submit through the contact form to respond to your enquiry and, where relevant, to follow up on a potential engagement. We do not add you to a mailing list or share your contact details with third parties for marketing purposes.

Website analytics. Where you have given your consent, we use Google Analytics data to understand how visitors use our website, which pages are most useful, and how we can improve the site. We do not use this data to identify individual visitors.

Security and operations. Technical server logs are used to maintain the security and performance of our website.

4. Cookies and Google Analytics

Cookies are small text files placed on your device by websites you visit. We use two categories of cookies.

Strictly necessary cookies are required for the website to function correctly. They do not collect personal information and cannot be disabled.

Analytics cookies are set by Google Analytics and are used to collect information about how visitors use our website. These cookies are only placed on your device if you click Accept on our cookie banner or in the Cookie settings panel. If you decline, no analytics cookies are set and no analytics data is collected.

We use Google Consent Mode v2. Until you make a consent choice, analytics storage is set to denied and no analytics data is sent to Google. When you accept, analytics storage is set to granted. Advertising storage, advertising user data and advertising personalisation signals are permanently set to denied because we do not run advertising campaigns and do not use Google Ads or any advertising network.

We do not enable Google Signals, User-ID, User-provided data collection or any feature that would allow Google to link your activity on our site to a Google account or to other websites.

5. Data retention

Contact-form messages are retained in our inbox system for as long as necessary to manage your enquiry and any resulting engagement, and are deleted when they are no longer needed.

Google Analytics data is retained for 14 months by default, in accordance with our Google Analytics account settings. Aggregated, anonymised reports may be retained for longer for business-planning purposes.

Your cookie consent choice is stored in your browser's local storage under the key c2_analytics_consent. It is not transmitted to our servers. You can clear it at any time through your browser settings or by using the Cookie settings link in the footer of this website.

6. Data security

We take reasonable technical and organisational measures to protect the personal information we hold against unauthorised access, loss or misuse. Our website is served over HTTPS. Contact-form submissions are transmitted securely to our inbox system.

No method of transmission over the internet is completely secure. While we take appropriate precautions, we cannot guarantee absolute security.

7. Service providers and data processors

Google LLC (Google Analytics). If you accept analytics cookies, your usage data is processed by Google LLC, which acts as a data processor on our behalf. Google may process this data on servers located in the United States and other countries. Google LLC is certified under the EU-US Data Privacy Framework. For more information, see Google's Privacy Policy at policies.google.com/privacy.

GoDaddy (website hosting). Our website is hosted on GoDaddy's platform. GoDaddy processes technical data necessary to serve the website. For more information, see GoDaddy's Privacy Policy at godaddy.com/legal/agreements/privacy-policy.

We do not sell your personal information to third parties and we do not share it with third parties for their own marketing purposes.

8. International data transfers

If you accept analytics cookies, your usage data will be transferred to and processed by Google LLC in the United States and potentially other countries outside Kenya and the European Economic Area. Google LLC participates in the EU-US Data Privacy Framework, which provides a mechanism for lawful transfers of personal data from the EEA to the United States. Where Kenyan data-protection law applies, we rely on appropriate safeguards for such transfers.

9. Your rights

Under Kenya's Data Protection Act 2019 and, where applicable, the GDPR, you have the following rights in relation to your personal information: the right to be informed about how your data is used; the right of access to personal data we hold about you; the right to rectification of inaccurate data; the right to erasure of your data in certain circumstances; the right to restrict processing; the right to data portability; and the right to object to processing.

Where we process your personal information on the basis of your consent (for example, analytics cookies), you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal. You can withdraw your analytics consent at any time by clicking Cookie settings in the footer of this website and selecting Withdraw consent or Decline.

To exercise any of your rights, or if you have a complaint about how we handle your personal information, please contact us at info@metis-praxis.com. We will respond within a reasonable time and in any event within the timeframe required by applicable law.

If you are located in Kenya, you may also lodge a complaint with the Office of the Data Protection Commissioner (ODPC) at odpc.go.ke. If you are located in the EEA or UK, you may lodge a complaint with your local supervisory authority.

10. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or in applicable law. When we make material changes, we will update the Last updated date at the top of this page. We encourage you to review this policy periodically.

11. Contact us

If you have any questions about this Privacy and Cookie Policy or about how Metis Praxis AI Limited handles your personal information, please contact us by email at info@metis-praxis.com.